How do you know if your Garage Door Service Company is doing everything possible to secure your home or business from downtime, burglars, hurricanes, or other frustrating and expensive disasters?  Could your current Garage Door Company be jeopardizing your home or business?

 

Is Your Garage Door Company Treating You Like A ''Bad Date''?

 

  1. Not returning your calls fast enough ...

  2. Constantly missing deadlines...

  3. Not fixing things right the first time...

  4. Never following up on your requests.

 

If you answered “Yes” to any of this questions you need to Take this quiz!

 

  • If your current garage door company does not score a "yes” on every point, you could be paying for substandard service.

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  • Do they answer their phone LIVE and respond to emergencies promptly?

  • Are they easy to reach and highly responsive when you need Them for non-emergencies?   

  • Do they proactively offer new ways to improve your garage door’s performance instead of waiting until you have a problem to make recommendations?

  • Do they provide detailed invoices that clearly explain what you are paying for?

  • Do they take the time to explain what they are doing and answer your questions in terms that you can understand? 

  • Do they complete projects on time?

  • Do they follow up on your requests quickly?

  • Do they offer any guarantees on their services and complied?

  • Do they arrive on time and dress professionally?

  • Do they present new ways to improve the speed and performance of your garage door?

  • Do they have other technicians on staff who are familiar with your garage door in case your regular technician goes on vacation or gets sick?

  • Do their technicians maintain current certifications and participate in ongoing training?

  • Do you feel confident that they are not learning on your time?

  • Do they take the time necessary to get the job done rather than seeming constantly rushed? Do they focus on your needs rather than taking calls from other clients while working on your garage door (and on your dime)?

  • Do they provide frequent updates, and follow-up calls and e-mails, so you do not have to manage their progress on projects yourself?

  • Do their projects always get done according to their time and price estimates?

  • Do they listen to you?

 

At Landmark Garage Door Services, Inc. we look for hidden problems developing under the surface that could tum into bigger, more disastrous events that could cost you thousands in lost productivity, downtime, and repair bills.

A letter from the owner

 

Dear Friend,

 

I have been in the Garage Door service, installation, and repair industry since I was 16 years old proudly serving the our South Florida Community, and It just amazes me how unreliable and arrogant some garage door service companies are ...

 

When you  call them for help, you end up talking to their voice  mail,  When you finally get them  on the phone,  they  make you  wait  hours  - even days - before they  actually get your problem resolved.  Sometimes it never seems to get fixed, and it's easier to find a work-around or simply fix it yourself than to call them!

 

Even then, a lot of them take longer than they promised, nickel-and-dime you over everything

and, as a final insult, they act like they're doing YOU the favor!

 

Enough Is Enough!

 

I think it's about time someone finally got it right. That's why at LMGDS we decided to start a "one company revolution" and committed ourselves to delivering fast, reliable, and affordable service for businesses and homeowners that just want the problems handled quickly and correctly.

 

Although I don't think  this is an amazing concept, it still surprises  me how many  so-called garage door technicians or service experts  don't  get it right  - and the truth  is, you shouldn't have to tolerate (or pay for!) low-quality garage door repairs.